Viewing 10 posts - 1 through 10 (of 10 total)
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  • June 15, 2020 at 1:55 pm #1222647
    RoslinDesign

    Hi there

    I updated to the latest WordPress as well as the latest version of Enfold and the website now displays all the Avia page builder shortcodes and code,

    I disabled all the plugins that were not shipped with the theme and they do not appear to be the cause. My dev tools console does not generate any errors but yesterday when I turned debugging on I received tis error:

    deprecated: contextual_help is deprecated since version 3.3.0! Use get_current_screen()->add_help_tab(), get_current_screen()->remove_help_tab() instead.

    Since updating the theme, that has disappeared from the WP dashboard but I can still see the beginning of the error message in the page tab and the breakage still persists.

    Do you have any suggestions as to the cause of this?

    Best
    Sheree

    June 16, 2020 at 5:00 am #1222906
    Rikard

    Hey Sheree,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    June 17, 2020 at 1:15 pm #1223366
    RoslinDesign

    Hi there

    Thank you very much for this

    Details below

    Best

    Sheree

    June 18, 2020 at 5:56 am #1223592
    Rikard

    Hi Sheree,

    Thanks for that. Please upgrade the account to have admin rights as well, otherwise we can’t do anything on the backend unfortunately.

    Best regards,
    Rikard

    June 18, 2020 at 12:15 pm #1223676
    RoslinDesign

    Apologies, that has been done

    best

    Sheree

    June 18, 2020 at 12:59 pm #1223682
    Yigit

    Hey Sheree,

    We have already fixed that issue and I cannot see it now. Maybe it was cache related. Only warning I am seeing is “Deprecated: media_buttons_context is deprecated since version 3.5.0! Use media_buttons instead.” which is not related to theme as we are not using “media_buttons_context” hook in Enfold :)

    Regards,
    Yigit

    June 18, 2020 at 1:02 pm #1223685
    RoslinDesign

    Hi there

    If you go to any page on the site that has text, like the link I have included below, you can see it is very broken. I hace disabled every plugin on the website and the problem still persists

    The issue disappears when you change themes

    Thanks again

    Sheree

    June 18, 2020 at 1:10 pm #1223690
    Yigit

    Hey,

    When I switch to Enfold parent theme, shortcodes load fine as well so I am pretty sure this is related to your modifications in your child theme. Please have a backup and try deleting your modifications one by one. I believe deleting “template-builder.php” file from your child theme might help :)

    Regards,
    Yigit

    June 18, 2020 at 1:33 pm #1223695
    RoslinDesign

    Hi there

    Thank you so much, you’re right, it was the template-builder.php file. I didn’t build the website but it appears the modifications in that file were linked to an old events calendar plugin we no longer use.

    You’re a star :)

    Best

    Sheree

    June 18, 2020 at 3:05 pm #1223727
    Yigit

    Hi Sheree,

    You are welcome! I’m a star, you’re a star, we are all stars :)

    For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Yigit

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