Connecting Enfold built-in form to Zoho CRM - Support | Kriesi.at

Viewing 23 posts - 1 through 23 (of 23 total)

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June 11, 2020 at 3:31 pm #1221723

bizzonwheels5
Participant

Hi guys, first of all, great job with the theme, we managed to build a pretty good looking website with it. So thank you!
Now we are upgrading our marketing game and one of the steps is to connect the theme’s inbuilt web forms with our Zoho CRM account so that our leads can be added automatically. We searched the web for a solution but so far, nothing, we have no idea where to begin. Your help would be greatly appreciated!

Many thanks,

Elena

June 12, 2020 at 1:47 pm #1222059

Rikard
Keymaster

Hey Elena,

We don’t have any solution for that ready unfortunately. Could you try to explain your requirements a bit further please? Note that we can’t provide full solutions if they should take a lot of time, but we will try to help you out.

Best regards,
Rikard

June 12, 2020 at 3:09 pm #1222106

bizzonwheels5
Participant

Hi Rikard,

Thanks for your reply. Basically, we use the theme’s forms to capture leads that asks for product quotations. At the same time, we use Zoho CRM to register those leads. So our aim is to automate this task: every time someone fills a form, his data should be automatically sent to Zoho CRM in the corresponding fields. There are solutions online for this kind of automation that connect Gravity Forms to Zoho, Ninja Forms to Zoho and so on, so I figured that if it’s possible for them, there should be a solution for Enfold’s forms as well – at the end of the day, how different can they be? I know we also have the option to use other forms, but the theme’s forms are great in terms of design and user experience (plus, no potential conflicts) so changing them would be kind of last resort.
I understand that you guys are busy and also that it’s beyond your support to offer solutions to convoluted problems but if you could just look into it to see if it’s possible to solve it somehow, we would greatly appreciate it!
Thank you!
Enjoy your Friday,

Elena

June 13, 2020 at 1:15 pm #1222357

Rikard
Keymaster

Hi Elena,

Thanks for the update. I get why you would want to use the built in contact form and not a plugin. But in this case I think that is your best option, if there are already solutions ready for you if you should use Ninja Forms for example. If we were to create a solution like the one you are describing, it would not be high priority as this is the first request we’re gotten about it, as far as I’m aware. I would estimate a solution like that would take a minimum of two full working days, but likely much more than that.

If you are worried about styling then we can help you out with that once you have the new form in place.

Best regards,
Rikard

June 15, 2020 at 10:03 am #1222579

bizzonwheels5
Participant

Hello Rikard,

Got it. Since the option of helping with styling is on the table – and much appreciated – I guess the best option right now is to replace the form with the one provided by Zoho, which does look kind of horrible compared to the theme’s ones. I will implement it tomorrow and get back to you when it’s done. Question: we have about 16 forms on our site (one for each product page), but I’ll only implement one for now to test it first and see how it goes. If everything goes well, and you help us with the styling, is it possible to copy the form’s code (it’s iframe), including its customizations design wise, and paste it on every page?
Many thanks, have a good start of the week!

June 16, 2020 at 4:35 am #1222899

Rikard
Keymaster

Hi,

Thanks for the update. I can’t say if it’s possible to copy the form and styling for sure without actually seeing the code, but it’s very likely that it should not be a problem.

Best regards,
Rikard

June 16, 2020 at 11:21 am #1222968

bizzonwheels5
Participant

Hi again,

Hope you had a good start of the week. I’ve implemented the Zoho Form, all tests were good so now we’re ready for some minor adjustments (margin/padding on desktop and mobile, plus a recaptcha badge gone sideways). If you could help with these, it would be greatly appreciated. Basically, the desired adjustment is for the margin/padding of the Zoho Form to be the same as it is for the Enfold form in relation to the page and neighboring elements. I’m providing you with the links below, one for the page with the Zoho Form, other for the page with the Enfold form for reference regarding the margin/padding issue. Also, the site credentials.
Thank you very much!

Kind Regards,

Elena

June 17, 2020 at 6:54 am #1223239
Rikard
Keymaster
Hi Elena,

Thanks for that. Please try this in Quick CSS:
```
.tempFrmWrapper.email {
    padding-top: 0;
    margin-top: -5px;
}

.tempContDiv.address .flLeft.addtwo {
    padding-bottom: 0;
    margin-top: 10px;
}
```
Best regards,
Rikard
- This reply was modified 5 years ago by Rikard.
June 17, 2020 at 7:35 am #1223245

bizzonwheels5
Participant

Hello. I just did, nothing changed.

Thank you.

June 18, 2020 at 4:23 am #1223575
Rikard
Keymaster
Hi,

Please try adding !important to the arguments, the CSS for the form is loaded from an external location and it doesn’t seem to be overriding it:
```
.tempFrmWrapper.email {
    padding-top: 0 !important;
    margin-top: -5px !important;
}

.tempContDiv.address .flLeft.addtwo {
    padding-bottom: 0 !important;
    margin-top: 10px !important;
}
```
Also make sure that you have activated the option to delete the old CSS and JS files under Enfold->Performance. I tried checking but the account you posted here doesn’t have admin rights, so I can’t access the theme options.

Best regards,
Rikard
June 18, 2020 at 12:12 pm #1223675

bizzonwheels5
Participant

Hello,

I’ve updated the user to admin rights. I added the code but I am not really comfortable messing with the theme’s caching setting so if you could take a look it would be greatly appreciated. Thank you!

June 19, 2020 at 5:59 am #1223951

Rikard
Keymaster

Hi,

Thanks for that. The CSS wasn’t applying at all so I investigated a bit further and I see that the form you are using is added using an iframe, that basically means it’s imported from another server. It seems like no theme styling is applied if that is the case. I’ve asked the rest of the team to have a look as well, but it might be that we can’t change the look of the form by simply adding CSS to your site.

Best regards,
Rikard

June 19, 2020 at 7:50 am #1223974

bizzonwheels5
Participant

Good morning Rikard. Thanks for the lettng me know. The form can also be downloaded as a HTML/CSS file and then added to the website. Do you think that would work? If so, let me know how I can provide it. Thank you, have a good day!

Kind Regards,

Elena

June 19, 2020 at 11:55 am #1224029

Yigit
Keymaster

Hi Elena,

That would be great. Could you zip all the assets and send us a download link?

Regards,
Yigit

June 19, 2020 at 12:43 pm #1224042

bizzonwheels5
Participant

Hi Yigit,

Of course. Please find it below. Many thanks and have an awesome day!

Regards,

Elena

June 19, 2020 at 1:37 pm #1224056

Yigit
Keymaster

Hi Elena,

Could you please post FTP logins here privately as well? We are going to need to upload JS and CSS file to your child theme :)

Best regards,
Yigit

June 19, 2020 at 2:41 pm #1224072

bizzonwheels5
Participant

Done :)

June 19, 2020 at 2:44 pm #1224073

bizzonwheels5
Participant

This reply has been marked as private.

June 22, 2020 at 7:03 pm #1224666

Yigit
Keymaster

Hi Elena,

When I logged in to your site functions.php file was broken (mime type related function in case someone on your team was editing), so I had to delete broken code and add a shortcode and enqueue files in functions.php file.

I edited your page with Zoho form. I had to add it as shortcode because HTML was breaking WP dashboard. You can display contact form using [zoho_sc] shortcode. Please review your website :)

Best regards,
Yigit

June 23, 2020 at 11:38 am #1224821

bizzonwheels5
Participant

This reply has been marked as private.

June 23, 2020 at 12:35 pm #1224837
Yigit
Keymaster
Hi,

You are welcome!

1- I added following code to bottom of Quick CSS and that fixed the issue
```
.avia_ajax_form label {
    clear: both;
}
```
2- That should be possible however that will require further customization. If you really need such functionality, please consider to hire a freelance developer :)

Best regards,
Yigit
June 23, 2020 at 1:07 pm #1224850

bizzonwheels5
Participant

This reply has been marked as private.

June 23, 2020 at 2:11 pm #1224875

Yigit
Keymaster

Hi Elena,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit
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