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  • June 3, 2020 at 11:51 am #1219015
    frankeee

    the video is not displayed. Everything is black except the play button links to the Vimeo page with the video (a new window opens).

    What I’ve already tried:
    – Plugins deactivated – no change
    – Child theme deactivated – the video works !!!
    – All files in the Child theme deleted – no change
    – Theme settings returned to their original state – no change (video functions are activated)
    – iFrame of the video is working – Link in video ALB is not working

    Does anyone else have an idea? For a closer look, please see private data.

    June 3, 2020 at 3:36 pm #1219109
    frankeee

    Please close this – problem was the cookie settings.

    June 3, 2020 at 5:28 pm #1219168
    Jordan Shannon

    Hi,

    I’m glad this was resolved. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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