Viewing 10 posts - 1 through 10 (of 10 total)
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  • May 27, 2020 at 12:52 pm #1216914
    aderal2016

    Hi there:)

    I’m having an issue with this plugin and I already checked with WC support, it depends on Enfold.

    With variation’s products, if I set a different step group for each variation, it takes the rules of the father and it doesn’t work properly.

    What I mean: if you check the info the private content, on one product I have a variation which works X with group of 500 and Y with group of 1000.

    Can we do something to fix the bug?

    Thanks in advance,
    Davide

    May 27, 2020 at 10:08 pm #1217162
    Jordan Shannon

    Hey aderal2016,

    On the “WooCommerce” tab of the settings page, do you have “WooCommerce Checkout” set to “Yes”?

    Best regards,
    Jordan Shannon

    May 28, 2020 at 12:54 am #1217217
    aderal2016

    Hi Jordan,

    Sorry I don’t understand what you mean :D

    The problem is that if you select the first variation, the step when you click “+” is 500. The second and the third variation should have a step of 1000 but it’s not working, it keeps 500.

    I tried switching with another theme (like storefront) as suggested by WooC Support and it works properly, so is related with Enfold.

    Any idea?

    Cheers,
    Davide

    June 2, 2020 at 1:13 am #1218599
    Jordan Shannon

    Hi,

    Apologies for the late reply. This is actually a WooCommerce issue, so please refer to their docs on how to achieve this. I found the following which may help:

    Min/Max Quantities

    Best regards,
    Jordan Shannon

    June 2, 2020 at 1:53 am #1218604
    aderal2016

    Hi Jordan,

    as I said I already had a chat with WooC Support and we could prooved this problem is caused by Enfold for some reason. If I switch theme, it works perfectly.

    June 11, 2020 at 2:39 pm #1221703
    Yigit

    Hi,

    Sorry for the late reply!

    It seems to be related to our modifications on quantity buttons. I have disabled it and added custom CSS in Quick CSS field. It is working fine now.

    I will report the issue to our devs and will contact WooCommerce team if needed :)

    Best regards,
    Yigit

    June 11, 2020 at 5:21 pm #1221801
    aderal2016

    Hi Yigit:)

    Don’t worry it’s fine!!

    Thanks for investigating the issue, at least now we know what was. Anyway as weeks passed since I reported this, I got to find another way to deal with the problem.

    Even if your fix is working, I still need the quantity arrows to let the user choose the quantity as it works for groups. Please how can rollback your changes? I deleted the CSS line but it’s not enough..

    Thanks in advance,
    Davide

    June 11, 2020 at 5:39 pm #1221824
    Yigit

    Hi Davide,

    It seems like you have reverted the changes already? :)

    Previously I commented out following line in /enfold/config-woocommerce/woocommerce-mod.js file

    avia_apply_quant_btn();

    Best regards,
    Yigit

    June 11, 2020 at 5:49 pm #1221829
    aderal2016

    Hi Yigit:)

    yes I resolved it :D

    Thanks:)

    June 11, 2020 at 6:02 pm #1221846
    Yigit

    Hi,

    Perfect :)

    Let us know if you have any other questions or issues!

    Best regards,
    Yigit

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