Viewing 7 posts - 1 through 7 (of 7 total)
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  • May 26, 2020 at 2:31 am #1216330
    phaptrinh

    I have used enfold theme vs thrive architect but the website caused some errors as follows:
    1. The menu on the mobile device displays both the item description and the category.
    https://www.evernote.com/l/AS4LMe-GZfhKYYQ_x1-cy1iIwobDn2jClNA
    2. The blog page section displays the entire content instead of displaying excerpts of that article.
    Link: https://lendy.vn/
    3. If I use the author page, it will cause an error: https://lendy.vn/author/phaptrinh/
    4. When I go to an article in the navigation section instead of the article title, it displays Blog – Latest News
    https://www.evernote.com/l/AS7aJckBQFxIy4PSL7O_KgfBKi8H4zJcSOg
    I hope the bug is fixed soon so I can use it best. Thank you

    • This topic was modified 4 years, 6 months ago by phaptrinh.
    May 27, 2020 at 3:42 am #1216782
    phaptrinh

    No one is supporting?

    May 30, 2020 at 5:13 pm #1218047
    Victoria

    Hi phaptrinh,

    https://share.getcloudapp.com/4guykvbo Blog on the main pages seems to look ok. Did you get it working?

    https://share.getcloudapp.com/lluDBbZY I am not seeing the description field rendered.

    Did you get the issues resolved or do you need more help? If you need more help, please point us to the remaining issues.

    Best regards,
    Victoria

    July 27, 2020 at 10:46 am #1233474
    teamhornsteiner
    This reply has been marked as private.
    July 29, 2020 at 4:14 am #1233826
    Rikard

    Hi Fabienne,

    We don’t have any official support for the Thrive Architect, since Enfold comes with its own layout builder. Maybe it would be better if you used that exclusively instead? We can help you out with smaller issues, but we can’t support larger issues which is caused by a third party plugin unfortunately.

    Best regards,
    Rikard

    • This reply was modified 4 years, 3 months ago by Rikard.
    July 29, 2020 at 2:40 pm #1233951
    teamhornsteiner

    Hello, Richard,

    Unfortunately Enfold does not offer me the possibility to implement a registration form with the API to Webinarjam, so I was forced to buy Thrive Architect to solve this problem.

    So you’re telling me: either I use a landing page without a registration form to apply for a webinar or I use the landing page via Thrive Architect, but then it’s not mobile?

    I am disappointed.

    Fabienne

    August 1, 2020 at 9:07 am #1234476
    Rikard

    Hi Fabienne,

    What I wrote earlier still stands, and our position would be the same as what the plugin developers told you. But since we are such nice people and care about our customers, then maybe we can help you out anyway. What exactly is it that you need to adjust on mobile on the page you linked to?

    Best regards,
    Rikard

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