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  • #1216166

    Hi Support Team
    I’m receiving around 4 of these error message each day from one of my websites which runs on an Enfold theme.
    Please could you tell me how to stop these messages from being sent to me. Hope you can add this BUG to your TO-DO LIST for the upcoming update 4.7.4?.
    Message reads: Call to undefined function avia_wc_set_out_of_stock_query_params()

    • This topic was modified 5 years, 8 months ago by PortIsaac.
    #1216172

    Hi Support Team
    Please could you give license holders a clearer idea when the Enfold theme version. 4.7.4 will be released. Thanks.

    #1216241

    Hi PortIsaac,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

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