WooCommerce 4+ Mobile Cart is Empty Issue

Just checking in to see if there is any movement on this ticket? The issue is still not resolved.

Hello Ismael,

I added a have checked on my phone and I am not blocking cookies. This seems to be an issue with multiple customers all on mobile so I wouldn’t think they all would have cookies disabled.

My Attempt:
I enabled the cookie bar and cleared the cache, I then cleared my cookies in my iPhone settings and attempted again to add to the cart, the first time works (as usual) but then any other additional product I add, clears the cart, only on the /cart/ page, but everything still remains in the cart in the main menu.

Thank you for the update.

We have deactivated it, but for some reason still experiencing the error, but this time with stripe being deactivated, we are producing this error in our WooCommerce logs pointing at Enfold files.

2020-06-12T13:42:32+00:00 CRITICAL Uncaught Error: Cannot use string offset as an array in /var/www/wp-content/themes/enfold/config-woocommerce/config.php:1596
Stack trace:
#0 /var/www/wp-includes/class-wp-hook.php(287): avia_woocommerce_ajax_search_params('Aumberposts=5&p...')
#1 /var/www/wp-includes/plugin.php(206): WP_Hook->apply_filters('numberposts=5&p...', Array)
#2 /var/www/wp-content/themes/enfold/functions-enfold.php(309): apply_filters('avf_ajax_search...', 'numberposts=5&p...')
#3 /var/www/wp-includes/class-wp-hook.php(287): avia_ajax_search('')
#4 /var/www/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters('', Array)
#5 /var/www/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
#6 /var/www/wp-admin/admin-ajax.php(190): do_action('wp_ajax_nopriv_...')
#7 {main}
  thrown in /var/www/wp-content/themes/enfold/config-woocommerce/config.php on line 1596

That line points to this foreach:

foreach( $tax_query as $value ) 
{
	$params['tax_query'][] = $value;
}

Could this be related?

• This reply was modified 4 years, 5 months ago by darrenpace.

Thank you Ismael.

With your suggestion it got me to look at the .htaccess file. I found this line of code at the top of the file with has our url and our staging site url in it, I commented this out and the cart began to work on Mobile again. To test it, I uncommented it and reloaded and got the empty cart issue, commented it once again, reloaded, and the cart appeared once again. It seems that commenting this line of code out fixes that issue.

# BEGIN GD-SSL
<IfModule mod_rewrite.c>
Options +FollowSymLinks
RewriteEngine On
RewriteCond %{HTTPS} !=on
RewriteCond %{HTTP_USER_AGENT} ^(.+)$
RewriteCond %{SERVER_NAME} ^migdaliapace\.com$ [OR]
RewriteCond %{SERVER_NAME} ^fa4\.myftpupload\.com$
RewriteRule .* https://%{SERVER_NAME}%{REQUEST_URI} [R=301,L]
Header add Strict-Transport-Security "max-age=300"
Header always set Content-Security-Policy "upgrade-insecure-requests"
</IfModule>
# END GD-SSL

• This reply was modified 4 years, 5 months ago by darrenpace.

You may close it