Viewing 8 posts - 1 through 8 (of 8 total)
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  • May 22, 2020 at 6:35 pm #1215298
    andfri78

    Dear Enfold Team,

    I need your urgent support. I have published a Quiz with Forminator Pro: https://www.gc-lippstadt.de/quiz

    It is working fine on desktop sites, but not in mobile view.

    Surprising is that the other form below on the site is working very well.

    Can you please check?

    Thank you,
    Andreas

    May 24, 2020 at 7:51 am #1215653
    Rikard

    Hey andfri78,

    I’m not sure I understand the problem, I see text/image/form on both desktop and mobile on my end. Could you try to explain the problem a bit further or post a screenshot highlighting it please?

    Best regards,
    Rikard

    May 24, 2020 at 5:46 pm #1215825
    andfri78

    You need to check from a mobile device like iPhone or Android Smartphone. In a mobile browser the first three questions of the Quiz does not appear. Only on a desktop browser.

    May 25, 2020 at 12:42 pm #1216100
    Rikard

    Hi Andreas,

    Thanks for the update, I’m still not sure I see what you are referring to though. Please see private for what I see on desktop and mobile simulation using Chrome. Do we need to be logged in to see the quiz maybe? If so then please check the details, I tried logging in but they are not working.

    Best regards,
    Rikard

    May 25, 2020 at 7:53 pm #1216271
    andfri78

    Hello Rikard,

    the form with three questions should be visible. Please see reference picture.

    Regards, Andreas

    May 26, 2020 at 5:22 am #1216370
    Rikard

    Hi Andreas,

    Thanks for that, I still can’t see it on my end though. I’ve asked the rest of the team to have a look as well. Please reply to this thread so that it’s added back to our support queue.

    Best regards,
    Rikard

    May 26, 2020 at 7:43 am #1216399
    andfri78
    This reply has been marked as private.
    May 26, 2020 at 11:30 am #1216447
    Mike

    Hi,
    I took a look at your page but I don’t see a quiz on desktop or mobile, the login doesn’t seem to be working, please check.

    Best regards,
    Mike

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