Viewing 6 posts - 1 through 6 (of 6 total)
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  • May 16, 2020 at 8:41 am #1213513
    peterolle

    I created a page a long time ago and now I discovered it suddenly has nothing, just a hello, please edit to add content.

    This page was finished using the builder an it was working perfectly fine. I hit edit with builder and it shows a shortcode block full of code with all the [av_section stuff instead of the builder.

    It is loading the shortcode block and below the builder without the content I created.

    How to fix it so it loads again with just the builder and my content?

    Thanks.

    May 16, 2020 at 5:38 pm #1213604
    Victoria

    Hey peterolle,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Which page is it happening on?

    Best regards,
    Victoria

    May 21, 2020 at 11:12 am #1214955
    peterolle

    Here you can see the problem.

    Thank you.

    May 23, 2020 at 5:14 am #1215349
    Rikard

    Hi,

    Thanks for that. Please try switching to the Classic Editor in the main page of the theme options to see if that makes any difference.

    Best regards,
    Rikard

    May 23, 2020 at 12:02 pm #1215427
    peterolle

    I did and lost everything…

    So I spent 8 hours creating a page that now it’s gone?

    Thanks.

    May 25, 2020 at 4:32 am #1215931
    Rikard

    Hi,

    Where can we see and reproduce this problem?

    Best regards,
    Rikard

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