Viewing 4 posts - 1 through 4 (of 4 total)
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  • May 10, 2020 at 3:29 pm #1211648
    David
    Guest

    I bought the theme a couple month ago and encountered problem with it. I do not know how to contact for the support.
    Updated WP to the latest version. Updated all plugins. I want to increase the amount of the single products within grouped product (specifically the + button) it just doesn’t work, because instead of showing an amount number (1, 2, 3 items) it displays a NaN.
    I followed recommendations on how to fix this problem. I did exactly like it was suggested and my site got broken completely. All images disappeared. I had to reinstall the website and the data base..Please notify me of the fix. Thank you

    May 10, 2020 at 4:56 pm #1211668
    Victoria

    Hey David,

    For technical support please register here kriesi.at/support/register with your item purchase code .

    Go to https://kriesi.at/support/ select the theme you purchased bookmark the URL.

    Example: https://kriesi.at/support/enfold

    Scroll to the bottom of the page to open a new ticket.

    Best regards,
    Victoria

    May 11, 2020 at 1:29 am #1211717
    dgor1234
    This reply has been marked as private.
    May 11, 2020 at 1:05 pm #1211824
    Yigit

    Hey,

    Yes, that is correct and we have already replied to your thread. Let us continue there :)

    Cheers!
    Yigit

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Viewing 4 posts - 1 through 4 (of 4 total)
  • The topic ‘Grouped products. Impossible to increase single product using (+) Button’ is closed to new replies.