Fatal error Allowed memory size of 268435456 bytes exhausted

Hey VBV-Hofheim,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi Svenja,

Thanks for giving us access, I would suggest increasing memory limit: https://docs.woocommerce.com/document/increasing-the-wordpress-memory-limit/
It does work properly but not with all those plugins active (using Health Check & Troubleshooting) It could still work with most of the plugins enabled except for Broken Link Checker and Leaflet Maps Marker.

Best regards,
Nikko

Hi Svenja,

Increasing memory limit would require access to FTP or Cpanel.
I would suggest you do it yourself so you know where to put it in your future projects but we can also add it as well, we’ll just need atleast an FTP access.

Best regards,
Nikko

Hi Svenja,

I apologize for the delayed response.
I have tried the FTP access you gave using an FTP software called Filezilla however it fails.
I tried different FTP settings and even SFTP but nothing works, please check.

Best regards,
Nikko

Hi Svenja,

It’s still not working :(
You’ll just need to edit wp-config.php file and add this code:

define('WP_MEMORY_LIMIT', '256M');

Best regards,
Nikko