Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #1210841
    Ernest Schoenmaker
    Guest

    Enfold – Responsive Multi-Purpose Theme

    The package can not be installed; The style sheet style.css is missing from this theme, for the themefiles;
    themeforest-4519990-enfold-responsive-multipurpose-theme-wordpress-theme 05.06.2019 (08.11.2018)
    themeforest-AEvxbOqU-enfold-responsive-multipurpose-theme 08.05.2020
    Update give continues error; The package can not be installed; The style sheet style.css is missing from this theme

    #1210854

    Hi Ernest Schoenmaker,

    Thanks for contacting us.
    Please unzip the zip file you have downloaded from Themeforest
    Open the unpacked folder produced by unzipping the file and you should find enfold.zip file
    Use enfold.zip to upload in Appearance > Themes.
    Hope this helps.

    Best regards,
    Nikko

    #1249090
    Ernest Schoenmaker
    Guest

    Hi Nikko,
    I contact you again.
    What you suggested is not working. (only upload the enfold.zip file)
    It says; “Link Timed out” just after 4-5 seconds”

    Also; writing posts it is not possible to update post or make a new page.
    Also; Monsterisights app is not displaying search results.

    I write you this as complementary information so that may be you have an indication about what is wrong.

    Thank you for your support.

    #1249343

    Hi Ernest Schoenmaker ,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    #1249416
    Ernest Schoenmaker
    Guest
    This reply has been marked as private.
    #1249468
    Ernest Schoenmaker
    Guest
    #1249559

    Hi Ernest Schoenmaker,

    Can you try to set Max input time to 60? currently it’s still set to 30, you can check this in the link in private content, and go to Server.
    Please try to follow these steps:

    1. Login to ThemeForest and download the Enfold theme.
    2. Right-click over the downloaded zip file and extract/unzip it.
    3. It should generate a new folder, open it and look for the enfold folder
    4. Right-click the enfold folder then zip it, here’s a tutorial on how to create a zip file in windows: https://www.howtogeek.com/668409/how-to-zip-and-unzip-files-on-windows-10/ (this should create enfold.zip
    5. Log in to WordPress as and Admin.
    6. Install and activate a maintenance plugin and put your site in Maintenance mode.
    7. Go to Appearance > Themes, switch to a default WordPress theme like TwentyTwenty then delete Enfold.
    8. Click on the ADD NEW button.
    9. Click on the UPLOAD THEME button.
    10. Click BROWSE and choose enfold.zip file
    11. Click the INSTALL NOW button and switch to Enfold or your child theme.
    12. Remove the maintenance mode then deactivate and remove the maintenance plugin.

    Best regards,
    Nikko

    #1249632
    Ernest Schoenmaker
    Guest
    This reply has been marked as private.
    #1249690
    Ernest Schoenmaker
    Guest

    Hi Nikko,

    I have checked, and found out i cannot change the max input time.

    But i have seen that the php version is old; version 7.2.26

    now i have downloaded it (7.4.10) in zip file but i do not know where to install this php.

    Can you help out?

    Thank you.

    best Regards,

    Ernest

    #1249730
    Ernest Schoenmaker
    Guest

    I could change the php version to 7.4.
    Now i can change and update posts.
    But stil i cannot install enfold.zip file, or change theme.

    Can you check?

    thank you.

    Best Regards,

    Ernest

    #1249781

    Hi Ernest,

    Do you have access to cPanel or something similar to it? if you have please try to check it there but this also is different in each hosting provider.
    For example in hostinger in their hPanel (similar to cPanel), there’s an option to change it in Advanced > PHP Configuration > PHP Options (screenshot is provided in private content).
    Here’s also some other ways to change it: https://www.hostinger.com/tutorials/how-to-increase-the-maximum-file-upload-size-in-wordpress (but based on what you said I believe you could not change it via .htaccess).
    If none is available to you then the only option is to ask your hosting provider.
    If it takes long before they respond then please install via cPanel: https://kriesi.at/documentation/enfold/install-enfold-theme/#install-vianbspcpanel
    If you don’t have access, then do the FTP install which is pretty slow but it’s better to have an alternative solution: https://kriesi.at/documentation/enfold/install-enfold-theme/#ftp-install

    Best regards,
    Nikko

Viewing 11 posts - 1 through 11 (of 11 total)
  • You must be logged in to reply to this topic.