Viewing 14 posts - 1 through 14 (of 14 total)
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  • April 30, 2020 at 7:25 pm #1208613
    Officeassistance

    I believe that after updating to the latest version of wordpress going to edit the pages of my site to the opening of the blocks of the wordpress editor with written this error “unexpected code in this block” and only by running the page down can I see the Avida editor. How can I solve this problem thanks

    May 2, 2020 at 4:36 am #1209035
    Rikard

    Hey Officeassistance,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please point out on which page you are having this problem on.

    Best regards,
    Rikard

    May 2, 2020 at 8:56 am #1209067
    Officeassistance
    This reply has been marked as private.
    May 3, 2020 at 5:35 am #1209225
    Rikard

    Hi,

    Thanks for the login details, I can’t see a URL though? Please include that as well so that we can log in to your site.

    Best regards,
    Rikard

    May 3, 2020 at 6:45 pm #1209326
    Officeassistance
    This reply has been marked as private.
    May 4, 2020 at 6:46 am #1209427
    Rikard

    Hi,

    Thanks for that, but the login details are not working:

    Errore: la password inserita per il nome utente campaniagolosa non è corretta. Password dimenticata?

    Are you sure the password has spaces in it?

    Best regards,
    Rikard

    May 4, 2020 at 8:33 am #1209447
    Officeassistance
    This reply has been marked as private.
    May 5, 2020 at 5:50 am #1209793
    Rikard

    Hi,

    Thanks for that, login details are now working. I checked your home page but I couldn’t find a code block in your content. On which page can we reproduce this problem? Also, did you try to switch to the Classic Editor in the main page of the theme options to see if that helps?

    Best regards,
    Rikard

    May 5, 2020 at 8:55 am #1209845
    Officeassistance
    This reply has been marked as private.
    May 6, 2020 at 4:57 am #1210214
    Rikard

    Hi,

    Thanks for the clarification. That problem will go away if you switch to the Classic Editor in the main page of the theme options, please try that out. This problem will be fixed in the next version of the theme.

    Best regards,
    Rikard

    May 6, 2020 at 8:58 am #1210254
    Officeassistance

    Dear, thank you very much for the quick and effective solution you have proposed to me. I wish you all a good job

    May 7, 2020 at 6:11 am #1210603
    Rikard

    Hi,

    Thanks for the update, I’m glad that we could help and we’re sorry for the problem. It will be fixed in the next theme update. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    May 7, 2020 at 8:16 am #1210637
    Officeassistance

    Very kind to the present I inform you that I have solved the problem exposed to you. Thank you and I consider the matter presented to you closed, I await the upgrade of your Thema Enfold. Thanks

    May 8, 2020 at 6:03 am #1210912
    Rikard

    Hi,

    Thanks for the update, I’ll go ahead and close this thread for now then. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

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