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  • April 27, 2020 at 6:03 am #1207429
    JamesC

    I’ve updated to 4.7.4
    Wordpress 5.4
    PHP 7.3
    And the button to load the Advanced Editor (Avia) is not appearing when creating a new page. I have the WP Classic Editor selected.
    On a page previously created, I can see the Avia editor loads in the edit area on screen but the button does not appear here either and the Avia elements menu isn’t present.
    I’ve disabled all plugins
    And cleared cache on server and my computer
    Still nothing. Can you help?

    April 29, 2020 at 2:12 am #1208052
    JamesC

    Due to lack of response I am trying a complete restore of the site back to an earlier version to see if I can get an upgrade path that works. The above admin logins may not work temporarily.

    April 29, 2020 at 6:27 pm #1208242
    Victoria

    Hi JamesC,

    Sorry for the late response.

    Please let us know when we can check and what credentials to use.

    Best regards,
    Victoria

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