Viewing 4 posts - 1 through 4 (of 4 total)
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  • April 21, 2020 at 3:55 am #1205639
    zettaserve

    Hi Team,

    For some time we’ve had issues updating portfolio items, but now we’re unable to update/save.
    In the past we needed to switch from Advanced Layout Editor, to default -then save. This has now stopped working with the error:
    “Updating failed. The response is not a valid JSON response.”

    Running Enfold: 4.7.4
    PHP: 7.3.1.2
    WP: 5.4–en_AU

    Any ideas?

    Cheers,

    Tim

    April 22, 2020 at 4:21 am #1206005
    Rikard

    Hey Tim,

    Sorry for the problem. Could you try switching to the Classic Editor in the main page of the theme options to see if that helps please?

    Best regards,
    Rikard

    April 23, 2020 at 9:17 am #1206478
    zettaserve

    Hello Rikard,

    Perfect – that did the trick!
    Appreciate your fast and accurate help.

    Cheers,

    Tim

    April 23, 2020 at 6:10 pm #1206582
    Nikko

    Hi Tim,

    I’m glad that Rikard could help you out :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

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Viewing 4 posts - 1 through 4 (of 4 total)
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