Note: In order to get this resolved quickly, I have submitted all the necessary access info as private content.
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I have built my website and everything works well including the ALB.
When I create another user account (I tried both Editor and Author), the new user can only see the ALB elements but not actual the content on the page – the section below the elements is completely blank.
I have replaced the theme files from scratch.
Updated everything (plugins, etc.).
Disabled all the plugins.
Created an additional test account as an editor.
It does not work.
The only account which can see everything correctly when trying to edit the pages using the ALB is the Admin.
I have submitted screen prints as private content.
You are welcome to change anything you like. I really need this problem resolved in order for others to edit the pages using the ALB.
Please use both logins provided so that you can see the difference between accessing the account as an Admin vs an Editor.
:-)
Hey studiovene,
Please share the login link too.
Best regards,
Victoria
Dear Victoria
Please see private info.
:-)
Hi studiovene,
Thank you.
Best regards,
Victoria
Dear Victoria
I have tried disabling all the plugins already and the issue persisted. I have also replaced the theme files from scratch. Updated everything (plugins, etc.). That is why I have given you complete access.
:-)
Hi studiovene,
Best regards,
Victoria
Hi V
Plse see my private message.
:-)
Hi studiovene,
I will ask my colleagues to have a look.
Best regards,
Victoria