Viewing 15 posts - 1 through 15 (of 15 total)
  • Author
    Posts
  • April 20, 2020 at 1:33 pm #1205487
    Batea

    In my page https://batearestauraciones.com/ we see (in a movil view) a white space in top.
    Can you help us?
    Trank you

    April 21, 2020 at 8:37 am #1205687
    Rikard

    Hey Batea,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    April 21, 2020 at 9:52 am #1205718
    Batea
    This reply has been marked as private.
    April 22, 2020 at 5:17 am #1206015
    Rikard

    Hi,

    You can use (Email address hidden if logged out) or a personal one, just make sure to post the login details here in the thread in private.

    Best regards,
    Rikard

    April 22, 2020 at 7:24 am #1206060
    Batea
    This reply has been marked as private.
    April 22, 2020 at 10:27 am #1206112
    Yigit

    Hey,

    I am getting redirection error. Could you please post FTP logins here privately as well?

    Best regards,
    Yigit

    April 22, 2020 at 11:46 am #1206150
    Batea
    This reply has been marked as private.
    April 22, 2020 at 12:42 pm #1206163
    Yigit

    Hi,

    I am getting “Error -157: invalid reply from server” error when I try to connect.

    Cheers!
    Yigit

    April 23, 2020 at 1:13 pm #1206514
    Batea
    This reply has been marked as private.
    April 23, 2020 at 1:26 pm #1206519
    Yigit

    Hey,

    Sorry, it is still not working – Server said: Login authentication failed

    Could you please share cPanel logins? We can reach files on your server through cPanel :)

    Cheers!
    Yigit

    April 23, 2020 at 1:50 pm #1206522
    Batea
    This reply has been marked as private.
    April 24, 2020 at 11:20 am #1206776
    Batea
    This reply has been marked as private.
    April 24, 2020 at 11:49 am #1206786
    Yigit

    Hi,

    Unfortunately, no. I tried multiple times however there is only a white screen after i insert credentials and click login.
    I will ask my teammates to check.
    In the meantime, if you could provide us working FTP logins, that would be great.
    Issue seems to be related to modifications on wp-config.php file and not a theme related issue however we do not mind taking a quick look and solving the issue for you :)

    Best regards,
    Yigit

    April 24, 2020 at 12:48 pm #1206798
    Batea
    This reply has been marked as private.
    April 24, 2020 at 6:32 pm #1206908
    Yigit

    Hi,

    You are welcome! :)

    For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Yigit

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Viewing 15 posts - 1 through 15 (of 15 total)
  • The topic ‘white space top view movil’ is closed to new replies.