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  • #1203816

    Hi,
    I am having problems with updating. Can you please advise? My current Enfold Theme Version Number is 4.5.1. These are the errors I am getting (the token used to be just fine). Also, below I have what shows up in Envato, too. Can you please advise? Thanks so much!

    Last time we checked the token we were not able to connected to Envato:
    Purchases could not be accessed
    Username could not be accessed (needed for your information only)
    E-Mail could not be accessed (needed for your information only)

    Following errors occured:
    Purchases: Errorcode 403 returned by Envato: Forbidden:
    – response_code: 403
    – reason: scope-missing
    username Errorcode 403 returned by Envato: Forbidden:
    – code: not_authenticated
    email Errorcode 403 returned by Envato: Forbidden:
    – code: not_authenticated
    Purchases: A problem occured accessing your purchases. Unable to check for updates.

    Also, this is what shows up in Envato for the theme: Townley Pool and Spa

    This token has access to:
    View and search Envato sites
    View your Envato Account username
    View your email address
    View your account profile details
    Download your purchased items
    View your items’ sales history
    Verify purchases of your items
    List purchases you’ve made
    Verify purchases you’ve made
    View your purchases of the app creator’s items

    #1204099

    Hey jnightingale,

    Can you please install this plugin ?

    Best regards,
    Victoria

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