Viewing 6 posts - 1 through 6 (of 6 total)
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  • April 11, 2020 at 10:04 pm #1202997
    andreasconstantin

    Hallo,

    ich habe mit Convertchat gekauft. leider funktioniert es nicht mit dem Enfold-Themes zusammen. Wenn ich den Chat aktiv habe, werde verschiedene Textblöcke nicht angezeigt.

    Wie kann ich Convertchat mit Enfold verwenden?

    Greetz
    Andreas

    April 14, 2020 at 2:22 pm #1203594
    Rikard

    Hey Andreas,

    Sorry for the late reply. Where exactly is that code supposed to go and where did you try to place it? If it’s supposed to go into the footer then please try this in your functions.php file:

    function andreas_convertchat_script(){
?>
YOUR CODE GOES HERE
<?php
}
add_action('wp_footer', 'andreas_convertchat_script');

    Please try to explain a bit further and post admin WordPress login details in private so that we can have a closer look if you can’t get it working. We can’t guarantee that this will be compatible with the theme though.

    Best regards,
    Rikard

    April 16, 2020 at 10:12 am #1204335
    andreasconstantin

    Hey Rikard,

    Thank you. But its the same failure.

    Look on the fotos.
    I laod the Site – the tool is in funktion, but some TEXT in the Content is not ther. If i change the size of the homepage in the browser window. Than the Content are cooming…

    Look the pics please. Thats on all Sites

    greetz
    Andreas

    April 18, 2020 at 6:03 am #1204806
    Rikard

    Hi Andreas,

    Thanks for the screenshots. I’m not sure I understand the problem though, could you try to explain a bit further please?

    Best regards,
    Rikard

    April 18, 2020 at 5:24 pm #1205045
    andreasconstantin

    Das Problem ist, das Cconvertchat mit Enfold wohl nicht funktioniert

    April 20, 2020 at 4:37 am #1205374
    Rikard

    Hi Andy,

    Thanks for the update. The screenshots you posted previously are not working anymore, could you upload them again please? Also, is this plugin/code working if you activate one of the default WordPress themes?

    Best regards,
    Rikard

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