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  • April 11, 2020 at 12:15 am #1202793
    Kingsleyuhons

    Hi
    I have been using enfold theme for up to 6 months now with no issues. I encountered problem recently in an attempt to upload the latest version to my WP. I have to delete the previous version and then I tried uploading the enfold.zip file. It can’t upload. Once it gets to 3% while uploading, it stops and displays:
    This site can’t be reached
    The webpage at https://esanmfb.com.ng/wp-admin/update.php?action=upload-theme might be temporarily down or it may have moved permanently to a new web address.
    ERR_HTTP2_PROTOCOL_ERROR

    April 12, 2020 at 2:22 am #1203014
    Mike

    Hey Kingsleyuhons,
    Please check that your PHP Max Upload Size is at least 24M and your PHP ZipArchive Extension is enabled, you can quickly check this by going to WordPress > Dashboard > LayerSlider > Options and click “System Status” and look under “Server Settings”
    2020-04-11_201949.png

    Best regards,
    Mike

    May 10, 2020 at 11:42 pm #1211709
    Kingsleyuhons

    Thanks alot Mike for your response. I have be able to upload it.

    May 11, 2020 at 7:49 am #1211760
    Rikard

    Hi,

    Great, I’m glad that Mike could help you out. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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