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Viewing 11 posts - 1 through 11 (of 11 total)
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    Posts
  • April 10, 2020 at 6:11 pm #1202704
    timjohnson555

    I am having issues with the icons not appearing anywhere from the Enfold theme. Its showing a character instead. I have read through numerous forums for possible fixes but nothing is working for me. I have tried adding some code to the .htaccess file with no success. I also tried adding the custom css from another thread but that also did not fix the issue. Have you come across any other possible fixes I could try?

    April 12, 2020 at 3:15 am #1203022
    Mike

    Hey timjohnson555,
    Please include a link to your site so we can investigate, an admin login in the Private Content area could also help.

    Best regards,
    Mike

    April 13, 2020 at 3:53 pm #1203306
    timjohnson555

    Hey Mike my site is on cslsalestraining.com.

    April 13, 2020 at 3:57 pm #1203308
    timjohnson555

    Also, here is an admin login for you. Thanks!

    Regards,
    Tim

    April 14, 2020 at 1:36 pm #1203573
    Mike

    Hi,
    Thanks for the link, you are getting this error: Access to font has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.
    because your font is loading from a temp URL https://secureservercdn.net did you just move to this domain, or did you just assign this domain? You will need to correct the url’s so they point to your domain.

    Best regards,
    Mike

    April 14, 2020 at 2:51 pm #1203605
    timjohnson555

    Hey Mike,

    No the site was set up weeks ago on the domain that I mentioned. Im not sure where that domain you referenced would be coming from. Im using a hosted WordPress platform from GoDaddy with only your theme and no additional plugins installed. Any thoughts on where I might reference this?

    Regards,
    Tim

    April 15, 2020 at 1:11 pm #1203960
    Mike

    Hi,
    Thank you for the feedback, I wanted to login to investigate but the login was incorrect, please check.

    Best regards,
    Mike

    April 15, 2020 at 2:13 pm #1203989
    timjohnson555

    Hey Mike please see private. I logged in successfully after changing the password.

    Regards,
    Tim

    April 15, 2020 at 9:28 pm #1204175
    Nikko

    Hi Tim,

    I can see those icons are coming from a CDN: https://secureservercdn.net/
    Please disable CDN and see if the icons will show.
    Your case might be the same as this enfold user: https://kriesi.at/support/topic/social-icons-not-showing-6/#post-1202483
    Hope it helps.

    Best regards,
    Nikko

    April 16, 2020 at 2:57 pm #1204443
    timjohnson555

    Nikko that did the trick. Everything is showing up across the site. Thank you guys for your help.

    Regards,
    Tim

    April 16, 2020 at 8:10 pm #1204524
    Nikko

    Hi Tim,

    We’re glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

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