Viewing 5 posts - 1 through 5 (of 5 total)
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  • April 6, 2020 at 3:26 am #1201072
    adxdigitalmarketing

    Hello,

    I’m having an issue with .zip files downloading on the front end…
    I have linked .zip media files to buttons on the https://adxarchitectural.com.au/resources/cad-files/ page but when viewing on a mobile the links just take you back to the resources page instead of asking ‘do you want to download “file name.zip”?’ like it does for me when downloading .zips on other websites.

    Any ideas on how i can make the zips download on mobile please?

    Thanks :)

    April 9, 2020 at 9:29 pm #1202498
    Nikko

    Hi adxdigitalmarketing,

    We apologize for delayed response.
    Can you try to use the WordPress default theme Twentytwenty and check if it works?

    Best regards,
    Nikko

    April 14, 2020 at 7:24 am #1203461
    adxdigitalmarketing

    Hi Nikko,

    I’d rather not so I don’t crash or break anything on the website!

    Is there another way to solve this without changing themes?

    Thanks
    Alice

    April 14, 2020 at 8:12 am #1203470
    adxdigitalmarketing

    I have just discovered it is the file protection plugin that is causing the issue.
    Thanks anyway

    April 14, 2020 at 4:18 pm #1203652
    Victoria

    Hi adxdigitalmarketing,

    Glad you got it working for you! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

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