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  • #1200949

    Hi. I tried to import demo Enfold Minimal Portfolio but isn’t working. It says to reload the page and try again. I was working in incognito browser. I closed the browser, opened new browser, logged in again and tried to import the demo again, multiple times. Still did not work. Please help.

    #1201091

    Hey rtareq,
    Sorry, I was not able to login, please check.
    Please ensure your PHP settings are like this:
    PHP Version: 7.x
    PHP Time Limit: No limit
    PHP Memory Limit: 256M
    PHP Post Max Size: 50M
    PHP Max Upload Size: 24M
    PHP ZipArchive Extension: enabled

    Some “WordPress Managed Hosting” have PHP security settings activated, please ask your webhost to check your PHP settings to see if the secure options are activated.
    “allow_url_fopen, “allow_url_include” and “register_globals” are “off”
    Try turning these “on”.

    If these don’t help then please include an admin login & FTP access in the Private Content area and we will try a manual import, please note we will have to reset your site so all settings & content will be lost.

    Best regards,
    Mike

    #1201164

    Hi Mike!
    I had a session with my hosting provider, they made the changes still no luck. The problem persists. I have included my access again, please try to login. Everyone can login using the same credentials. There must be a problem from your end. Thank you.

    #1201584

    Hi,
    Thank you for the feedback, I was able to login to your site. I installed the reset plugin and reset your site and tried to import the “Minimal Portfolio Demo” but the images don’t seem to have imported.
    I see that your “PHP Max Upload Size” is 2M, which is pretty small, if you include ftp access I can try uploading the images manually and then import again with a modified import file which will import your images from your server and not ours.

    Best regards,
    Mike

    #1201847

    Hi. Seems like a tedious task. Isn’t importing demos a lot easier? I increased the max upload size to 256M from wp-config, as suggested by Kriesi, still could not import the demo. You can check through my namecheap.

    #1201912

    Hi,
    Thanks for the namecheap login, I used your cPanel file manager to upload the images and imported your demo, it looks like everything is in order now. Please clear your browser cache and check.

    Best regards,
    Mike

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