Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • March 30, 2020 at 4:19 pm #1199104
    Jonas
    Guest

    Hi, I have a website which has been build by Best One, using the avia layout builder, which as far as I can see, belongs to you.

    I don’t have a login to your site, and I’m not clear where to ask this question, but this seems to be the only way to get into contact, so I’ll try here.

    I’m having problems when trying to use the contact form from the builder.
    The form works fine when using it on PC and android phones, but when I’m using Apple devices the contact form gets stuck on loading, after the submit button is pressed.

    I have sent a link as well to show on which site the problem is.

    I hope you can help me resolve this issue, or if you can point me to someone who might.
    Thanks in advance.

    March 31, 2020 at 2:15 pm #1199327
    Yigit

    Hi,

    Thanks for contacting us!

    I tested your contact form on both Safari on mac and Safari on IOS but I was able to send emails and receive success message.

    If you have any other questions or issues, please contact your developers and ask for your purchase code and register to our support forum – https://kriesi.at/support/register/ and then you can start new threads under Enfold sub forum :)

    Regards,
    Yigit

  • Author
    Posts
Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.