Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • #1194131

    Hi,

    I have searched the forum but could not found my specific problem.

    When I go to fontello.com and download a fontelico font zip, I import it and it shows up in icon list in avia builder.

    However, when I do the same with a fontawesome font, it shows an empty square in icon list in avia builder.

    When I mix bot fonts in a zip and import, the newly added list will show some working fonts ( fontelico items ) and some empty squares ( fontawesome items )

    Any idea how to fix this ?

    Thanks

    #1194507

    Hey marcusss,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look? Please do not use multi-color icons.

    Best regards,
    Victoria

    #1194516

    Hi Victoria,
    logins in private content.

    Thanks a lot

    #1194592

    Hi marcusss,

    Best regards,
    Victoria

    #1194762
    This reply has been marked as private.
    #1194805

    However, when I do the same with a fontawesome font, it shows an empty square in icon list in avia builder.

    the fontawesome from fontello or where did you download it?

    #1194900

    Hi marcusss,

    I’m from Ukraine.

    Best regards,
    Victoria

    #1194901

    Hi Guenni007,

    I can confirm that when using a fontawesome font downloaded from from fontello it gives me an empty square.

    When downloading a fontelico font from fontello.com it works.

    #1194907
    This reply has been marked as private.
    #1194933

    Hi marcusss,

    Best regards,
    Victoria

    #1194937
    This reply has been marked as private.
    #1195670

    Hi marcusss,

    We apologize for the delayed response.
    I have checked those fonts you mentioned and it does show as empty squares.
    The cause of the issue seems to be coming from the cache since it uses the same name fontello.
    To fix it, you just need to clear browser or force the browser to fetch the new ones, on Chrome you can do this by pressing ctrl + f5 when refreshing the page.
    Let us know if you need further assistance.

    Best regards,
    Nikko

    #1196580

    Hi Nikko, Victoria,

    Thanks a lot. The Icons are visible now.

    Thanks !

    #1196928

    Hi marcusss,

    Glad you got it working for you! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

Viewing 14 posts - 1 through 14 (of 14 total)
  • You must be logged in to reply to this topic.