Viewing 6 posts - 1 through 6 (of 6 total)
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    Posts
  • March 16, 2020 at 5:53 pm #1193550
    david_peris

    Hi,
    Following this thread: https://kriesi.at/support/topic/share-whatsapp-icon-dont-show/#post-1193529

    I have been able to verify that when sharing a post on WhatsApp with the phone, the featured image is not shown.
    But if I share the post from WhatsApp Web with the computer, the featured image is displayed.
    Can this be solved? I need the featured image to also show from WhatsApp with the phone.

    Thanks,
    David

    March 16, 2020 at 9:21 pm #1193646
    Victoria

    Hey david_peris,

    Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

    Best regards,
    Victoria

    March 17, 2020 at 5:17 pm #1193855
    david_peris

    Hi Victoria!

    Finally this solution has worked for me: https://stackoverflow.com/questions/19778620/provide-an-image-for-whatsapp-link-sharing
    Although the strangest thing is that this problem does not happen when you share a page, but it does happen when you share a post.
    Maybe in the future they can review this…
    Thank you anyway!
    David

    March 18, 2020 at 6:02 am #1194014
    Rikard

    Hi David,

    Great, I’m glad that you found a solution and thanks for sharing. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    March 18, 2020 at 1:08 pm #1194094
    david_peris

    Hi Rikard,
    For me the topic is closed :)
    Thanks!
    David

    March 18, 2020 at 4:37 pm #1194163
    Nikko

    Hi David,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

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Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘Show featured image in WhatsApp for mobile phone.’ is closed to new replies.