Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #1191886

    Hello,

    just wondered if you have had any feedback from the the Enfold community about issues with the new update? I have added it to most of my sites without issue but a broke one site completely (ie site lost all style formats!) and just this morning I updated one of my hotel sites and it has removed the important booking widget on the home page.

    Can someone please give me access to the previous version so I can upload that again please?

    Many thansk
    Kim

    #1192128

    Hey Kim,

    Sorry for the problem. Which version exactly do you want? If you need help with your problems then please post links to where we can see them.

    I would recommend that you perform all updates on a staging site in the future so that you don’t risk problems like these on your production sites.

    Best regards,
    Rikard

    #1192553

    Hello,

    I have managed to roll back the site to before the update but even doing it on a staging site would have caused an issue.

    Might be worth noting that it is causing an issue on certain sites. Not sure of the cause but this has now happened to me more than once.

    I’ll wait until the next update before applying to any more of my sites

    many thanks
    Kim

    #1192763

    Hi Kim,

    Sorry to heat that.

    Can you please check the server log for error?

    Best regards,
    Victoria

Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.