Viewing 17 posts - 1 through 17 (of 17 total)
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  • March 9, 2020 at 10:50 am #1191421
    HeikoAlexander

    1. Suddenly are some sliders disappeared
    2. Deactivating the Plug in autoptimize made some appear again (what is not a long time solution) but it disappeared again
    My website is useless at the moment.
    What to do now?

    March 9, 2020 at 1:34 pm #1191515
    Yigit

    Hi,

    Please try disabling minify feature in Autoptimize and check if that helps.

    Cheers!
    Yigit

    March 9, 2020 at 1:53 pm #1191524
    HeikoAlexander

    Where do I find the minify feature in autoptimize? I use the german version.

    March 9, 2020 at 1:59 pm #1191525
    HeikoAlexander

    I deactivated autoptimize complety now to test it.
    Its even more strange now because it works with some browsers but not with other browsers

    March 9, 2020 at 4:35 pm #1191563
    HeikoAlexander

    How long do you need to answer me?

    March 9, 2020 at 5:22 pm #1191594
    Yigit

    Hi,

    Could you please post temporary admin logins here privately so we can look into it? Also can we try de-activating all active plugins for testing purposes? In console I am seeing JS error related to “eu-cookie-law”

    Best regards,
    Yigit

    March 9, 2020 at 5:52 pm #1191606
    HeikoAlexander
    This reply has been marked as private.
    March 9, 2020 at 10:28 pm #1191658
    Yigit

    Hi,

    You can use (Email address hidden if logged out) but please post logins here privately so any available moderator can look into it :)

    Best regards,
    Yigit

    March 10, 2020 at 9:51 am #1191748
    HeikoAlexander
    This reply has been marked as private.
    March 10, 2020 at 11:54 am #1191776
    Yigit

    Hi,

    Thanks for the logins however I am not able to access WP dashboard. Could you please edit the user and switch user role to Administrator?

    Best regards,
    Yigit

    March 10, 2020 at 12:13 pm #1191781
    HeikoAlexander
    This reply has been marked as private.
    March 10, 2020 at 12:18 pm #1191785
    Yigit

    Hi,

    I simply flushed cache and that seemed to help. Your page is loading fine on my end now. Attached a screenshot in private content field.
    Could you please flush browser cache and review your website? :)

    Best regards,
    Yigit

    March 10, 2020 at 12:33 pm #1191788
    HeikoAlexander

    How did you do it? I did it many times already and it was not working on all browsers and devices

    March 10, 2020 at 12:41 pm #1191791
    HeikoAlexander
    This reply has been marked as private.
    March 10, 2020 at 1:06 pm #1191803
    Yigit

    Hi,

    I simply purged cache on all pages using button shown in screenshot I attached in private content field.

    After making changes, please purge cache using that button and check if anything is broken on frontend :)

    Best regards,
    Yigit

    March 10, 2020 at 2:07 pm #1191832
    HeikoAlexander

    Why is on the picture “Cache (inactive)”?

    March 10, 2020 at 2:14 pm #1191836
    Yigit

    Hi,

    Maybe it was inactive when I took the screenshot. I took another one where it says active :)

    Best regards,
    Yigit

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