Viewing 6 posts - 1 through 6 (of 6 total)
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  • February 28, 2020 at 1:08 am #1188693
    CJB

    Hi,

    I’m not able to create/enable the modal cookie consent message/banner with my Enfold child theme.

    If I go to Privacy&Cookies -> Tab “Cookie Handling” there is no possibility to set up anything. On this tab there is just an explanation regarding cookie handling followed by a headline “Cookie-Zustimmungs-Nachricht aktivieren” (active cookie consent). But there is no option to activate it.

    According to the documentation there should be a page Enfold > Privacy and Cookies > Modal Popup Window but I cannot see it in my theme.

    Were can I find the options to set up the consent message?
    Thanks

    February 28, 2020 at 11:21 pm #1188954
    Victoria

    Hey CJB,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    March 1, 2020 at 10:46 pm #1189270
    CJB

    Hi Victoria,
    will send you the credentials.
    Thanks.

    March 5, 2020 at 5:58 pm #1190520
    Victoria

    Hi CJB,

    Best regards,
    Victoria

    March 6, 2020 at 1:12 pm #1190855
    CJB

    Hi Victoria,

    Problem is solved.

    With my favorite browser Cliqz, the dropdown to activate/deactivate the cookie message, won’t be displayed. Using Firefox it is there.

    Thanks

    March 6, 2020 at 9:07 pm #1190996
    Victoria

    Hi CJB,

    Glad you got it working for you! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

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