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  • #1188274

    The website fallback image is loading before the video is playing on my website. Is there a way resolve this? Perhaps making so the fallback image does not load on desktop?

    #1189016

    Hey beachcitiescryo,
    Sorry for the late reply, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    @media only screen and (min-width: 1440px) { 
    #top.home #av_section_1 {
    	background-image: none !important;
    }
    }

    Best regards,
    Mike

    #1300805

    Hey Mike,

    I’m running into the same issue and that code didn’t seem to fix it. Any other thoughts?

    Thank you.

    #1300979

    Hi,
    In general the css above was for a default named section av_section_1 so if you have renamed your section with a custom ID then the css would need to be changed.
    But I believe that the main reason this might not work anymore is because the fallback image is not strictly a background image but is loaded as a background image url data-type and is triggered by JS.
    We might be able to write a JS script to remove this for certain screensizes for your site, but I would need to take a look at your site. Please open a new thread with a link to your site in the Private Content area, you can post a link to your new thread in this thread so we can find it.

    Best regards,
    Mike

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