Hello
In this page https://francescopagani.com/contacts/ there is the Endolf contact form, sends emails to all recipients, except to the official website mail (Email address hidden if logged out) .
The email (Email address hidden if logged out) works perfectly.
Can you help me please?
Hey gretabeneforti,
Sorry for the late reply and thanks for the login, I took a look at your contact form and moved your email to the front of the list and added mine to the end and then sent a test that I received in my Gmail spam box, but I did get it, I assume that you have checked your spam box?
So you mail is sent-by: nereide.dnshigh.com and signed-by: francescopagani.com, which seems good, but I don’t see how you have setup your WordPress mail with your mail server. Meaning that typically you would use a plugin to connect to the ssl mail server, was this done by your webhost?
So often a mail server will mark mail as spam if it was sent without logging in, but I’m assuming your webhost did set this up because I got the email signed by you.
Another issue can be some mail servers will mark emails as spam if they don’t have “reply-to” or other mail headers, each webhost can be different.
So if you didn’t get the test email, and you checked your spam box, then please ask your webhost if there is a spam log that shows why, and ask if you need any certain headers in your messages.
Since you said the 4 other addresses are getting the emails, it makes sense that this is related to the mail server.
Best regards,
Mike