Viewing 8 posts - 1 through 8 (of 8 total)
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  • #1187149

    Hi everyone,
    I have an urgent question about the enfold theme.
    I am in the portfolio/design department and I don’t understand how I
    can make the third picture as big as the other two from the demo upload.
    I used a very big photo 1000x1000px but it doesn’t matter how big or
    small it is, it always appears in this smaller size.
    Please let me know how to fix this issue! I couldn’t find any adjustments.

    it’s about this website: benediktwolf.at

    Thanks a lot for your reply!!
    Susi

    #1187209

    Hey Susi,

    I’m not sure exactly where you are having this problem, could you try to explain a bit further or post a screenshot of the issue please? Also, are you sure that you are selecting a high resolution version of the image on the right hand side of the modal when selecting it from the WordPress gallery?

    Best regards,
    Rikard

    #1187317

    Hi Rikard,
    it’s when you click on “Therapien” and than on “Klassische Massage”. Its the last of the small images.

    (How can I attach a screenshot?)

    Thanks Susi

    #1187555

    Hi Susi,

    Thanks for that, but that image is displaying the same size as the other two on my end. The image being used is the one in private.

    You can upload screenshots to a service like Google Drive, Dropbox, Imgur or similar and then link them here.

    Best regards,
    Rikard

    #1187708

    Hi Rikard,
    thanks for your reply. I unfortunately see it like this:

    https://www.dropbox.com/s/8escjh5dawdpmlq/Bildschirmfoto%202020-02-24%20um%2012.20.49.png?dl=0

    Thanks again for your help!
    Susi

    #1187955

    Hi,

    Thanks for that, please see private for what I see on my end. The image you are using is smaller (300×300) than the other two small ones though. You can see that on mobile view for instance. Could you try to verify that it’s actually uploaded in 1000×1000 please? If it is then please try doing what I wrote earlier:

    Also, are you sure that you are selecting a high resolution version of the image on the right hand side of the modal when selecting it from the WordPress gallery?

    If that doesn’t work then please post admin login details in private so that we can have a closer look.

    Best regards,
    Rikard

    #1188902

    Hi Rikard,
    thank you sooo much! It worked!! It was the high res version to select. I didn’t get it the first time you wrote that! Perfekt! Thanks a lot!!!!!
    :)
    Best regards!
    Susi

    #1189154

    Hi Susi,

    Great, I’m glad that you got things working and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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