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  • #1186787

    Hi

    I have two websites ‘stuck’ on V 3.5.2 of ENFOLD that have not received the automated updates as the system sees them as up to date

    Can you advise if there is a staged way to update from 3.5.2 to the current version? I do not want to lose any of the theme settings

    When the current website is loaded with a later PHP database say of 7.x.x it no longer works; is this related to the ‘old’ theme version also?

    As the WP Themes says it is up to date I took it at that and even though have the updates purchased, I was unaware it was ‘lying’ to me

    Kind Regards and Thanks

    Peter

    #1186792

    Hey Peter,

    Thanks for contacting us!

    Envato has updated their API and thus API keys are no longer working. You can read more about it and find update instructions here – https://kriesi.at/support/topic/updating-to-enfold-4-5-and-validating-personal-token/#post-1032609

    The latest version of Enfold is compatible with PHP 7.x as well.

    You should not have any issues updating the theme from such old version but to be on the safe side, please create a testing environment and update the theme there. If you run into any issues after updating the theme, we can login to your testing installation and help you correct those :)

    Best regards,
    Yigit

    #1186800

    Thanks. Will try this in next few days and get back to you how it went. Many thanks. The link you kindly sent was the link that prompted me to create this item
    Peter

    #1186804

    Hey,

    You are welcome!

    We are going to keep this thread open and wait to hear from you. Thread will be on hold and you can simply re-open it by replying.

    Enjoy your weekend!

    Cheers!
    Yigit

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