I’m getting this error (below) when I enter my envato private token. I’ve ticked all the right permissions, I’ve tried doing it in incognito mode, I’ve tried a different browser, I’ve tried deleting my token and registering again – nothing is working. Please advise.
Last time we checked the token we were not able to connected to Envato:
Purchases could not be accessed
Username could not be accessed (needed for your information only)
E-Mail could not be accessed (needed for your information only)
Following errors occured:
Purchases: Errorcode 403 returned by Envato: Forbidden:
– reason: invalid-token
username Errorcode 403 returned by Envato: Forbidden:
– reason: invalid-token
email Errorcode 403 returned by Envato: Forbidden:
– reason: invalid-token
Purchases: A problem occured accessing your purchases. Unable to check for updates.
Hey mosaic,
Did you follow the documentation here? https://kriesi.at/documentation/enfold/theme-registration/#toggle-id-5. If that doesn’t work then please reach out to Envato support as it’s their system/servers which generate those error messages.
Best regards,
Rikard