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Hi,
We paid for updated support. We are not getting our updates for Enfold, which I understood to be part of the theme purchase price. When will the Enfold Theme indicate an update is available. We are currently running v3.5.4 and it only displays as broken links. Our website is: http://www.prs-llc.com. The only page displaying properly is our Home page.Next steps to get our Enfold Theme working again would be greatly appreciated.
Hi,
Thanks for contacting us!
You are currently using a very old version of the theme. Please update Enfold to the latest version 4.7.3 via FTP – https://kriesi.at/documentation/enfold/theme-update/
After updating the theme, you can refer to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token to generate a Personal Token and insert it in Enfold theme option to receive future updates.
If you have any other questions or issues, please register to our support forum using your purchase code – https://kriesi.at/support/register/ and start new threads under Enfold sub forum :)
Cheers!
YigitHi klalpey225,
For technical support please register here kriesi.at/support/register with your item purchase code .
Go to https://kriesi.at/support/ select the theme you purchased bookmark the URL.
Example: https://kriesi.at/support/enfold
Scroll to the bottom of the page to open a new ticket.
Best regards,
Victoria
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