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Viewing 10 posts - 1 through 10 (of 10 total)
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    Posts
  • February 12, 2020 at 4:23 pm #1183934
    Loonar17

    Whenever I upload a video to the page, all fullsize banners are disappearing.

    Please advise on fixing this bug

    February 13, 2020 at 8:33 am #1184079
    Jordan Shannon

    Hey Loonar17,
    Can you provide a link to the site/page in question so we can look into this issue further?

    Best regards,
    Jordan Shannon

    February 13, 2020 at 10:28 am #1184093
    Loonar17

    Hi Please see private message

    February 13, 2020 at 9:44 pm #1184312
    Victoria

    Hi Loonar17,

    Yes, we will need to do it, since the website is not published.

    Best regards,
    Victoria

    February 17, 2020 at 10:57 am #1185146
    Loonar17
    This reply has been marked as private.
    February 17, 2020 at 6:35 pm #1185346
    Victoria

    Hi Loonar17,

    Can you please make a test page with the slider and the video so that we can see the issue?

    Best regards,
    Victoria

    February 18, 2020 at 11:58 am #1185609
    Loonar17

    Hi,

    I’ve added the video and slider to the home page so that you can see the issue,

    Thanks

    February 20, 2020 at 9:32 am #1186258
    Ismael

    Hi,

    Thank you for the update.

    The issue is caused by the a3 Lazy Load plugin. The page including the slider at the very top works fine when the plugin is disabled.

    Best regards,
    Ismael

    February 20, 2020 at 11:32 am #1186295
    Loonar17

    Thank you for your help!

    February 20, 2020 at 6:32 pm #1186452
    Jordan Shannon

    Hi,

    Did you need additional help with this topic or shall we close?

    Best regards,
    Jordan Shannon

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