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  • #1183066
    #1183101

    Hey mrsecommerce,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    #1183102

    Hi Nikko

    thank you for your reply I have found out that the issue happens when I select the transperant menu. When I deselect that, the logo will be shown. (example https://lodgeatthelake.nl/home/) but when i choose the trensparant logo it wont be shown (example https://lodgeatthelake.nl/menu/)

    Thank you I have placed the link in the private content

    greetings
    Stefanie

    #1183337

    Hi Stefanie,

    I see, Transparent Header uses a different logo.
    Go to Enfold > Header > Transparency Options (tab) > Transparency Logo, just upload your transparent logo here :)

    Best regards,
    Nikko

    #1183366

    Thank you so much that explains a lot

    #1183400

    Hi mrsecommerce,

    We’re glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

Viewing 6 posts - 1 through 6 (of 6 total)
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