Tagged: avia
Hello,
I have a strange issue on my Enfold Theme and the Avia Layout Builder.
I already had this issue and found how to fix it but I can’t remember how I did. I remember it was a silly trick but I can’t find it anymore and the issue is still annoying.
When I want to drag an element (media or content or anything in the Avia Layout Builder) to the Section / Page part, if it goes at the bottom of my browser (Chrome), the page doesn’t scroll. Instead it is the WordPress menu at the left of the page which scrolls down.
That means I can’t drag an Avia item to the bottom of a page. I can only drag it to the top of the page, scroll down and then move items already on the page to put my new item down. That’s annoying and I’m sure it can’t work correctly but I don’t remember how I can do that.
Is it a problem of WordPress version ? installation ? enfold version ? I can’t remember but I just know it can be fixed.
Do you have an idea ?
Thanks
Hey frvill,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
Rikard
Hello,
that’s quite incredible,
you have answered me, I have tested again and when I create a new page or article it works flawlessly.
Maybe i had a bad extension activated which had issues with Avia .. I think the first time i had this issue, i had upgraded WordPress version. Now it’s ok
Thanks anyway and sorry for the message
Fred.
Hi Fred,
Great, I’m glad that things are working again and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
Rikard
Hello Rikard,
sure you can close it and thenks for your quick answer
Hi frvill,
We’re glad to hear that :)
Thanks for using Enfold and have a great day!
Best regards,
Nikko