Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #1182710

    Hi,
    Can you tell me why the videos on this page is not visible on mobile?
    http://www.qigongmalaga.com/

    Thanks
    Charlotte

    #1183112

    Hey Charlotte,

    Videos are disabled on mobile devices by default but a fall back image should be displayed if you added one. Use the layer slider if you really need the videos to display on mobile view.

    Best regards,
    Victoria

    #1183156

    Hi Victoria,

    Why does it have to be so complicated? Why does Enfold disable videos by default on mobile devices??

    #1184033

    Hi,

    Thank you for the update.

    It is not really advisable to load any media files specially videos on mobile devices because it consumes a lot of data and drains the battery. It also degrades the performance of the page, so if the purpose of the video is purely aesthetic not informational, then the site is better off with just an image. Also, not all mobile device support autoplay, so there’s a great chance that the users wouldn’t even see the video.

    Best regards,
    Ismael

Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.