Woocommerce Grainy Products Images - Support | Kriesi.at

Viewing 16 posts - 1 through 16 (of 16 total)

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February 7, 2020 at 9:35 pm #1182413

KeyshaunSmith
Participant

Hello!

Not sure if I should post this here or with woocommerce, but you are always super helpful so I figured I would try here first.

My product images appear grainy when in the product view. However look fine when viewing a single product. Do I need to create a different resolution version of the image?

February 8, 2020 at 3:07 pm #1182580

Rikard
Keymaster

Hey KeyshaunSmith,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

February 8, 2020 at 11:34 pm #1182664

KeyshaunSmith
Participant

Here ya go!

February 10, 2020 at 8:49 pm #1183236

Basilis
Inactive Moderator

Hi,

Please review the web site now :)
Also remember to clear your cache.

Best regards,
Basilis

February 11, 2020 at 12:21 am #1183307

KeyshaunSmith
Participant

Thanks!

That worked like a charm, is there anything I should know about this for the future?

February 11, 2020 at 5:36 pm #1183613

Jordan Shannon
Inactive Moderator

Hi,

The catalog image just needed to be increased. This is a woocommerce function so that is a permanent update.

Best regards,
Jordan Shannon

February 11, 2020 at 8:12 pm #1183657

KeyshaunSmith
Participant

Hey, not sure if it is because I am looking at it on another device with a larger screen, but they seem grainy again. Can I increase that catalog image more?

February 12, 2020 at 8:17 am #1183789

Jordan Shannon
Inactive Moderator

Hi,

Did you clear the cache?

Best regards,
Jordan Shannon

March 27, 2020 at 4:45 am #1198206

KeyshaunSmith
Participant

Hello yes, I did clear the cache.

The problem doesn’t seem to be as bad as it was originally. However it is still there.

Thanks!

March 29, 2020 at 3:36 pm #1198839

Victoria
Inactive Moderator

Hi KeyshaunSmith,

Credentials did not work for me. Could you please update the credentials? We cannot check the website again.

Best regards,
Victoria

April 5, 2020 at 5:42 pm #1200978

KeyshaunSmith
Participant

This reply has been marked as private.

April 10, 2020 at 7:30 pm #1202710

Victoria
Inactive Moderator

Hi KeyshaunSmith,

Please go to WooCommerce > Settings > Products > Display and change image sizes and then regenerate thumbnails using this plugin – https://wordpress.org/plugins/regenerate-thumbnails/

If you need further assistance please let us know.
Best regards,
Victoria

April 13, 2020 at 7:05 pm #1203335

KeyshaunSmith
Participant

Hello!

I was able to go to WooCommerce > Settings > Products however I don’t see a”Display”

I have included a screen shot at the link below to see if I am missing something.

Thanks!

https://snipboard.io/4RoVJq.jpg

April 14, 2020 at 3:34 pm #1203621

Victoria
Inactive Moderator

Hi KeyshaunSmith,

Please check the Customizer, the product display settings moved there.

Best regards,
Victoria

April 18, 2020 at 11:34 pm #1205140

KeyshaunSmith
Participant

Perfect! Thank you :)

April 19, 2020 at 3:05 pm #1205237

Victoria
Inactive Moderator

Hi KeyshaunSmith,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria
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