Viewing 9 posts - 1 through 9 (of 9 total)
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  • February 6, 2020 at 11:12 pm #1182174
    swelzel

    Liebes Kriesi-Team,
    bei meiner Kundenseite (s. Link in der Privat Box) habe ich das Problem, dass nicht die volle Bildschirmbreite genutzt wird, trotz einer Breiteneinstellung von 1310px (Sidebar-Verhältnis 65:35) habe ich links und rechts noch viel Platz.
    Weitere Seiten die ich mit gleichen Enfold-Theme und gleicher Einstellung erstellt habe, weisen dieses Problem nicht auf (s. Links in der Private Box).
    habe auch kein Cache oder ein Minify-Plugin installiert.
    Was kann ich tun?
    Ich sage schon jetzt 1000 Dank im Voraus.
    Herzliche Grüße Sonja

    Dear Kriesi team,
    on my customer side (see link in the private box) I have the problem that the full screen width is not used, despite a width setting of 1310px (sidebar ratio 65:35) I still have a lot of space left and right.
    Other pages that I created with the same Enfold theme and the same setting do not have this problem (see links in the private box).
    also have no cache or a Minify plugin installed.
    What can I do?
    I already say 1000 thanks in advance.
    Kind regards Sonja

    February 6, 2020 at 11:19 pm #1182175
    swelzel

    Entschuldigung ich habe die Kundenseite bei der es nicht funktioniert vergessen, die 2 Links die ich eingesteltl habe, sind Kundenseiten bei denen es funktioniert. Die Seite ist allerdings noch nicht online. Ich deaktiviere fur Euch vorübergehend den Wartungsmodus.

    Sorry I forgot the customer page where it does not work, the 2 links I have set are customer pages where it works. However, the site is not yet online. I temporarily deactivate the maintenance mode for you.

    February 8, 2020 at 7:52 am #1182488
    Rikard

    Hi Sonja,

    I see several full width section on the page in private, could you try to explain the problem you are having a bit further please?

    Best regards,
    Rikard

    February 9, 2020 at 1:05 am #1182670
    swelzel

    Hi Rikard,
    the full width of 1310 px is not used on the problem page. You can see it well by the distance from the content to the right and left edge, for exampleg in the footer widgets. But also with the 3 pictures on the home page or in the main menu. On the following two pages I have a lot more space and expansion (see private data). You can see it? I hope.

    February 9, 2020 at 3:22 pm #1182758
    Rikard

    Hi,

    Thanks for the clarification. The container width is 1010 pixels on the site you are having problems with. Did you try to clear the old CSS and JS files under Enfold->Performance to see if that helps? If not then please post admin login details in private so that we can have a closer look.

    Best regards,
    Rikard

    February 9, 2020 at 5:36 pm #1182788
    swelzel

    Hi Rikard,
    we deleted the old CSS and JS files but nothing has changed. I give you the access data (privat content)
    Thank you
    Best regards Sonja

    February 10, 2020 at 6:04 am #1182931
    Rikard

    Hi,

    Thanks for that. You didn’t put in a value after 1310, it’s difficult for something to apply if there no value added to it. There are instructions for you just to the right of the field if you’re not sure what to put in there.

    You also had open CSS statements in your Quick CSS. I fixed both things for you and the setting is now applying.

    Best regards,
    Rikard

    February 10, 2020 at 2:51 pm #1183072
    swelzel

    many many thanks. You are great Rikard!!!!!!!!!!!!!!!!!!!!

    February 10, 2020 at 4:32 pm #1183137
    Jordan Shannon

    Hi,

    I’m glad this was resolved. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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