Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • February 4, 2020 at 3:29 pm #1181309
    Majjo

    Hi,

    i had a problem with the cookie consent form this theme.
    On iphone i can see the box and the text after loading.
    But if i scroll the text, i only see the text that was show in display after loading and the rest is empty.
    If i scroll and reload, than i can see the text that must be visible at this position, but if i scroll up, i dont see the text that must stand there.

    Here is a screenshot...

    I have found a thread with a Link to an fixed “Enfold_4_6_3/avia-snippet-cookieconsent.js”.
    But this doesnt fix my problem.

    February 4, 2020 at 3:31 pm #1181311
    Yigit

    Hi,

    Thanks for contacting us!

    Could you please post a link to your website so we can inspect it on Safari? :)

    Regards,
    Yigit

    February 4, 2020 at 3:40 pm #1181315
    Majjo

    Link and htaccess Data in private content…

    February 4, 2020 at 3:44 pm #1181318
    Yigit

    Hey,

    Have you overwritten all theme files when you updated the theme to the latest version? I am still seeing an error related to avia-snippet-cookieconsent.js file and cookie consent bar does not load on my end on none of the browsers.
    Could you please create temporary admin logins and post them here privately as well so we can look into it?

    Cheers!
    Yigit

    February 4, 2020 at 3:49 pm #1181320
    Majjo

    Now i have the original .js File there.
    I install the last update over the update function in backend.

    Please look again.
    If you cant see the problem, i add an new admin for you.

    February 4, 2020 at 4:20 pm #1181339
    Majjo

    Have you seen the problem?

    February 4, 2020 at 4:30 pm #1181343
    Yigit

    Hi,

    Yes, i could reproduce the issue this time. I can reproduce the issue on my testing installation as well. I will report the issue to our devs and will share this thread as reference.

    Thanks for reporting!

    Best regards,
    Yigit

    February 4, 2020 at 4:33 pm #1181345
    Majjo

    Thank you.

    Please leave a message if the problem is solved.

    February 4, 2020 at 4:49 pm #1181348
    Yigit

    Hi,

    Could you please try adding following code to Quick CSS in Enfold theme options > General Styling and check if that helps?

    .responsive .tabcontainer.sidebar_tab {
overflow: scroll;
}

    Best regards,
    Yigit

    February 4, 2020 at 4:54 pm #1181353
    Majjo

    Great.
    This works!

    February 4, 2020 at 4:57 pm #1181360
    Yigit

    Hi,

    Great! We will include the fix in upcoming update :)

    For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Yigit

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Viewing 11 posts - 1 through 11 (of 11 total)
  • The topic ‘Cookie Consent Display problem on iPhone’ is closed to new replies.