Viewing 7 posts - 1 through 7 (of 7 total)
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  • January 24, 2020 at 8:35 pm #1178208
    kihlbaum

    Today the whole website started acting up. Then got an email from my WP installation as below (in Swedish)

    Ett fel av typen E_COMPILE_ERROR uppstod på rad 152 i följande fil: /home/kravmaga/public_html/wp-content/themes/enfold/functions.php. Felorsak: require_once(): Failed opening required ‘includes/helper-privacy.php’ (include_path=’.:/opt/alt/php73/usr/share/pear’)

    I have tried deactivating all plugins as well as reinstalling Enfold and WP with no result.
    Running Enfold 4.6.2, WP 5.3.2 and PHP 7.3.13

    Any suggestions?

    January 25, 2020 at 10:21 am #1178308
    kihlbaum

    Using Enfold 4.7.2

    January 25, 2020 at 10:25 am #1178313
    kihlbaum

    Solved the problem by disabling Google recaptcha. Which of course means another problem.

    January 25, 2020 at 12:40 pm #1178344
    Rikard

    Hi kihlbaum,

    Sorry for the problem. So the whole site goes down if you activate reCaptcha?

    Best regards,
    Rikard

    • This reply was modified 4 years, 10 months ago by Rikard.
    January 25, 2020 at 1:46 pm #1178352
    kihlbaum

    Yes, that is correct. I have had it activated for months and this happened out of the blue.
    Recaptcha is activated without problems on the English part, but not on the Swedish side.
    If you like to reproduce the problem I see no problem during the weekend. Just re-activate Google recaptcha in Enfold settings.

    • This reply was modified 4 years, 10 months ago by kihlbaum.
    January 25, 2020 at 11:20 pm #1178410
    kihlbaum

    I have not been able to reproduce the problem even after reactivating reCaptcha 2.
    Hopefully it has just been a 24 hour glitch.

    January 26, 2020 at 8:39 am #1178457
    Rikard

    Hi,

    Thanks for the update, so everything is working as it should now then? If not then please let us know and we’ll have a closer look at it.

    Best regards,
    Rikard

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