Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • January 24, 2020 at 5:17 pm #1178186
    dpernigotti

    Good afternoon,

    when I try to update a page or a post it doesn’t work. Particularly, the changes do not appear in such pages/posts after the update.

    I am running the late version of Enfold (4.7.2)

    Can you help me?
    Best regards,
    Carlotta

    January 25, 2020 at 10:57 am #1178326
    Rikard

    Hey Carlotta,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    January 27, 2020 at 1:15 pm #1178682
    dpernigotti

    Dear Rikard,

    I enclose in the Private Content section the information requested.

    Best regards,
    Carlotta

    January 28, 2020 at 6:25 am #1178881
    Rikard

    Hi,

    Thanks for that. So what exactly is happening when you update a page or a post? Are you clearing the cache from your caching plugin before checking the update? Also, did you try to use the Classic Editor in the main page of the theme options?

    Best regards,
    Rikard

    February 5, 2020 at 4:59 pm #1181824
    dpernigotti

    Hi,
    – the cache has been cleaned
    – the editor is classic

    The problem is not only when i try to update the page, but also in create a new page

    The case is :
    – in ITA language add new page
    – insert title
    – insert description
    – type Publish

    ERROR in output is:
    Pubblicazione fallita. Messaggio di errore: La risposta non è una risposta JSON valida.
    (Publication failed. Error message: The response is not a valid JSON response.)

    We have the WPML plugin installed

    Regards
    Michele

    ADD INFO:

    [05-Feb-2020 16:01:11 UTC] PHP Notice Trying to get property ‘ID’ of non-object in /web/htdocs/www.carbonfootprintitaly.it/home/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/element-manager.class.php on line 1040

    [05-Feb-2020 16:01:11 UTC] PHP Notice Trying to get property ‘ID’ of non-object in /web/htdocs/www.carbonfootprintitaly.it/home/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/element-manager.class.php on line 1040

    • This reply was modified 4 years, 10 months ago by dpernigotti.
    February 7, 2020 at 10:57 am #1182268
    dpernigotti
    This reply has been marked as private.
    February 7, 2020 at 11:53 am #1182278
    Rikard

    Hi,

    Thanks for the update, but I can’t reproduce the problem you are describing. I activated the Classic Editor in the theme option as it was not the active builder. Then I created a new page, see private. Everything worked as expected and I can’t see any error messages.

    Best regards,
    Rikard

    February 10, 2020 at 4:18 pm #1183118
    dpernigotti

    Hi,

    we finally solve the problem.
    Thanks for your support.

    Best regards,
    Carlotta

    February 10, 2020 at 4:24 pm #1183122
    Jordan Shannon

    Hi,

    I’m glad this was resolved.If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

  • Author
    Posts
Viewing 9 posts - 1 through 9 (of 9 total)
  • The topic ‘Problems with updating pages and post’ is closed to new replies.