Viewing 7 posts - 1 through 7 (of 7 total)
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  • #1176350

    Hi

    I have a problem with the Masonry Gallery.

    When I want to add more images to an already existing gallery and click on “Add/Edit Gallery” and then on “Add to Gallery” there is nothing visible? Normally I see my “Media Library” and can just click on an image and add it, now however the window is white.

    Can you help me please.

    Charl

    #1176449

    Hey charl,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    #1176721

    Hi Victoria

    Login is listed bellow

    cheers Charl

    #1177093

    Hi charl,

    There is a js error which shows when you clicked on Add to Gallery.
    Can you try to disable all plugins and check? if it’s fixed try to enable the plugins one by one to know which is causing the issue.
    If it’s not fixed, try to switch to the parent theme (Enfold).

    Best regards,
    Nikko

    #1177106

    Hi Nikko

    You are right, it’s the “Enhanced Media Library” plugin, which is unfortunate as I love this plugin.

    Will this be rectified after the next Enfold update as this has never been a problem till now?

    cheers Charl

    #1177122

    Hi Charl,

    We could not assure you that this will be included in the next releases of Enfold since our devs are not obliged to make a fix in order for our theme to be compatible with 3rd party plugins except for very popular ones that the majority of people uses like Woocommerce.
    But we’ll take a look at it, if we can provide a fix then surely it will be added.

    Best regards,
    Nikko

    #1177128

    thank you Nikko

    cheers Charl

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