Viewing 6 posts - 1 through 6 (of 6 total)
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  • January 17, 2020 at 6:34 pm #1175558
    peterolle

    Today I discover that the icons from the “icons list” are still disappearing after page load using Safari browser.

    https://kriesi.at/support/topic/icon-list-icons-disappear-after-loading-in-safari-browser/

    Please share a fix.

    Thanks.

    January 20, 2020 at 3:19 am #1176174
    Ismael

    Hey peterolle,

    Thank you for the info.

    Is it working correctly when the file compression settings are disabled? We’ll tag our developers to check the thread so that they can address the issue.

    Best regards,
    Ismael

    January 20, 2020 at 11:43 am #1176239
    peterolle

    No, it is the same with or without compression.

    Thanks.

    January 21, 2020 at 1:33 pm #1176709
    Yigit

    Hi,

    I copied your page to my local installation and checked on Safari but all icons loaded fine. And since updating to 4.7.1 temporarily fixed it, I think this is related to cache.

    Could you please create a testing environment and then share FTP logins so we can try fixing this for you?

    Cheers!
    Yigit

    January 21, 2020 at 9:36 pm #1176942
    peterolle

    Local is not good for testing, please try in a real environment.

    I tested without cache, without any plugin and just the theme and the problem persists.

    Please share the fix to confirm it is in the 4.7.1 version.

    Thanks.

    January 21, 2020 at 11:00 pm #1176961
    Yigit

    Hi,

    I tried on live server as well and worked as well. Attached in private content field.

    Have you tried deleting cache files via FTP?

    Best regards,
    Yigit

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