Update failed

Hey luca,

We can’t login to your site without a user/password combination, please post the details in private.

Best regards,
Rikard

Hi,
Thanks for the login, I see that you are using Enfold v4.0.5 which is very old and not expected to work correctly with WordPress v5.3.2 due to the core changes in WordPress. Unfortunately, this version will not update automatically due to the changes in how Envato (Theme Forest) checks the license. You will need to update via FTP.
The easiest and safest way to do this is to download the newest version from Theme Forest and rename your current theme folder to “enfold-old” via ftp then upload the new “enfold” folder and check that your site is working correctly.
Should for some reason you wish to roll-back to the old version, it’s easy to do, simply rename the new “enfold” folder to “enfold-new” via ftp and then rename “enfold-old” to “enfold” then refresh your page.
Once you are happy you can delete the “enfold-old” folder via ftp, (not the WP theme page)
Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.

Best regards,
Mike

Hi,

Sure we can however we would need to validate your purchase first. So could you please register to our support forum – https://kriesi.at/support/register/, login and reply to this thread? :)

Cheers!
Yigit