Hello,
I update the ENFOLD theme of my 15 websites. The sites I updated are no longer displayed on the part visible by the Internet users. The “WordPress dashboard” part of WordPress does not seem to suffer from this problem.
I received an error message from WordPress that I am attaching (it is in French).
Can you help me?
Thank you in advance for your prompt response.
Friendly.
Kidbert6.
Hi,
Could you please post FTP and WP admin logins here privately so we can look into it right away?
Best regards,
Yigit
Hello, Yigit,
Thanks for getting back to me so quickly. I updated my ENFOLD theme on 3 of my sites. All 3 have the same problem. Here are the requested identifiers.
Friendly.
Eric Bertolaso. (Kidbert6)
Hi,
WP login credentials did not work for me while FTP logins worked.
It seems like the issue is related to “so widgets bundle” plugin. I deactivated it by renaming the folder from “so-widgets-bundle” to “old-so-widgets-bundle” in /wp-content/plugins/ folder and fatal error went away.
Could you please review your sites and confirm if it is fixed?
Best regards,
Yigit
Thank you, Yigit,
All right, my three sites are working again.
Thank you very much, you were very quick.
Have a nice day.
Friendly.
Eric Bertolaso. (Kidbert6)
Hi Eric,
Glad we could help! :)
For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)
Best regards,
Yigit