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  • January 12, 2020 at 1:37 am #1172481
    Tim

    Good evening,

    I am currently having issues with one of our sites running VSEL. When updating the page with the shortcode [vsel], I am getting a critical error message page from WP and it is failing to load the VSEL list. I have spoken with VSEL support, but they believe the error lies with Enfold?

    I don’t recall updating either recently, but as I say, they were both working very nicely before. :(

    Looking in the server logs, the below error is being returned:
    [Sat Jan 11 18:29:14 2020] [error] [client xx.xx.xx.xxx:0] AH01071: Got error 'PHP message: PHP Notice: Trying to get property of non-object in /home/sites/9a/9/9a983a2f64/public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/element-manager.class.php on line 1003\nPHP message: PHP Notice: Trying to get property of non-object in /home/sites/9a/9/9a983a2f64/public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/element-manager.class.php on line 1003\nPHP message: PHP Notice: Trying to get property of non-object in /home/sites/9a/9/9a983a2f64/public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/element-manager.class.php on line 1003\nPHP message: PHP Notice: Trying to get property of non-object in /home/sites/9a/9/9a983a2f64/public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/element-manager.class.php on line 1003\n

    Look forward to hearing from you.

    Thanks!
    Tim

    January 13, 2020 at 1:37 pm #1172775
    Tim

    Resolved – PHP version was incorrect.

    January 13, 2020 at 2:11 pm #1172787
    Yigit

    Hi,

    Glad you figured it out and thanks for sharing your solution! :)

    For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Yigit

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