Viewing 5 posts - 1 through 5 (of 5 total)
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  • January 11, 2020 at 10:42 pm #1172458
    fotorem

    Hallo Zusammen,

    auf einmal habe ich das Problem das mein Kontaktformular keine Email versendet. Das Problem müsste nach dem 26.12.19 aufgetaucht sein bis dahin habe ich Email erhalten.

    Ich hatte die Version 4.4 gehabt mit Numeric Captcha wo das Problem angefangen hat.

    Aktuell habe ich 4.6 mit google reCaptch v3 und trotzdem keine Funktion. Getestet habe ich bereits mit verschiedenen Email-Providern, ohne Erfolg.

    vielen Dank für die Hilfe
    andru

    • This topic was modified 4 years, 10 months ago by fotorem.
    January 13, 2020 at 11:48 am #1172717
    fotorem

    Hallo bekommt man hier Hilfe?

    January 14, 2020 at 12:15 pm #1173245
    Ismael

    Hi,

    Thank you for the inquiry.

    The API keys used for version 2 of the spam protection is incorrect. Looks like you’re using the same set of API keys for both versions. You have to generate another set of API keys for v2.

    When you have the time, please upgrade the theme to version 4.7.1. This version contains a lot of improvements and addons.

    Best regards,
    Ismael

    January 14, 2020 at 5:11 pm #1173453
    venolab

    Hi,
    I had a similar problem with my page. Emails weren’t sent anymore – appr. after 2020/01/01. When researching the problem, it turned out, that only mails were sent when I write in a mail-adress from my own domain. Mail-Adresses from other domains didn’t work.

    Well, I’ve installed the following plugin WP Mail SMTP. Now, everything works very fine!

    Yours, Thomas

    • This reply was modified 4 years, 10 months ago by venolab.
    January 15, 2020 at 8:49 am #1173833
    Ismael

    Hi,


    @venolab    : Thank you for chiming in and for suggesting the plugin. Have a nice day.

    Best regards,
    Ismael

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